Yes we do warranty our work repairing harmonic dampers.
The basics are :- 12 months unlimited kms warranty, return to our base.
Racing, drags, rallying, boy-racing, and other non-standard driving of the engine are expressly excluded.
For those dampers we make supercharger fittings for, or which are expressly for high performance we will cover on a case by case basis if there is defective workmanship and/or materials for our work.
If you only drive your vehicle occasionally we are happy to extend the warranty to 5 years.
If you are re-selling/passing on our work to another person/company we regret that we cannot extend our warranty to cover third parties (or more) without our express permission.
We particularly exclude original equipment manufacture (OEM) faults and materials from this warranty - since the remanufacture of the pulley relies upon re-use and repair of OEM parts.
Damage to the damper before it reaches our workshop is also expressly excluded from this warranty and repair of bent or broken parts will cost extra.
If the fault is not found to be our workmanship after we have repaired it at your request an additional full hourly charge for all time and materials will be made.
Customer Responsibilities are to:-
The basics are :- 12 months unlimited kms warranty, return to our base.
Racing, drags, rallying, boy-racing, and other non-standard driving of the engine are expressly excluded.
For those dampers we make supercharger fittings for, or which are expressly for high performance we will cover on a case by case basis if there is defective workmanship and/or materials for our work.
If you only drive your vehicle occasionally we are happy to extend the warranty to 5 years.
If you are re-selling/passing on our work to another person/company we regret that we cannot extend our warranty to cover third parties (or more) without our express permission.
We particularly exclude original equipment manufacture (OEM) faults and materials from this warranty - since the remanufacture of the pulley relies upon re-use and repair of OEM parts.
Damage to the damper before it reaches our workshop is also expressly excluded from this warranty and repair of bent or broken parts will cost extra.
If the fault is not found to be our workmanship after we have repaired it at your request an additional full hourly charge for all time and materials will be made.
Customer Responsibilities are to:-
- Remove the damper from the engine in an appropriate manner which does not damage it.
- Provide accurate timing marks - email photographs of the timing cover or mark TDC on the damper before sending it to us.
- Providing your full contact details and honest details of the use for the damper eg boating, car, racing.
- Handling and transporting the damper safely to us.
- Re-fitting of the damper upon return in a way which does not damage it.
If you don't know how to do these things please ask us. damperdude (at) gmail.com or call 0064 7 863&3143
In all cases New Zealand consumer law and New Zealand laws apply to all transactions.
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